Accounting Portal help

Company books for finance users — billing, collections, payables, ledger, tax, banking, and pharma controls. Prefer the in-app Help page and page ? tips when you are logged in.

Remember: the sales invoice is the accounting document. DRAFT does not post to the ledger; SENT does. Party ledgers are built from posted journals so they match AR/AP control.

Accounting concepts (short)

A few ideas that explain why the portal behaves the way it does.

Why it mattersCompany books are a double-entry ledger: every event that changes value posts equal debits and credits. Day-to-day documents (invoices, bills, receipts) create those journals; reports (trial balance, P&L, balance sheet) read only what has been posted.
In this portalSeamlyx separates the operational document from the ledger. Saving a DRAFT invoice records the bill for ops, but does not change the books. SENT (or an equivalent “recorded” bill) posts a balanced journal via Posting Rules into the Chart of Accounts. Customer/Vendor Ledgers re-group those same posted lines by party so a disputed balance always matches the AR/AP control account.

How to think about it

  1. Document → Journal → Ledger → Statements is the flow. If something is missing on the Trial Balance, ask whether it was posted (not just saved).
  2. Subsidiary (party) ledgers are not a second set of books — they are the AR/AP control lines sliced by customer or vendor.
  3. Periods freeze time: once CLOSED/LOCKED, you stop changing history and use correcting journals in open periods when needed.
  4. This portal owns the company’s primary books (company ↔ distributor / vendor). Secondary sales (distributor ↔ retailer/doctor, POB) stay in Sales.
Accounting Setup Chart of Accounts Journal Entries

Start here

Enable the portal, finish Accounting Setup, then day books will post to the ledger.

Why it mattersWithout a chart of accounts and open periods, there is nowhere correct to post. Recording invoices without a CoA would create documents that never appear in financial statements — worse than posting to a template you can later rename.
In this portalAccounting Setup is the readiness checklist. Create chart of accounts seeds a 25-account pharma template and maps every posting role (AR control, GST, inventory, schemes, provisions…). Until that exists, invoices and payments still save — they simply skip ledger posting. A banner reminds you on other pages.

How to

  1. Company Admin enables Accounting for the company and for your user (Admin → Team).
  2. Open Accounting Setup → Create chart of accounts.
  3. Generate periods; add GSTIN, bank account, and Print Settings.
  4. Masters → Products & Services: import or create items with HSN/SAC (and charge treatments).
  5. Set Sales / Procurement links only if you use those modules — they hide or show convenience screens, not posting rules.
Accounting Setup Products & Services Dashboard

Dashboard

AR/AP outstanding, aging buckets, and top parties.

Why it mattersAging answers “how old is this money?” — not just “how much.” Collectors and credit controllers prioritise >90 day balances because recoverability drops with age; AP aging supports cash planning.
In this portalFinance Overview pulls distributor and vendor payment aging. Tiles show outstanding, >90d overdue, and net position (AR − AP). Bars break amounts into 0–30 / 31–60 / 61–90 / >90. Use it as a triage board, then drill into invoices or Credit Control.
Open Dashboard

Accounting Setup

Until the chart of accounts exists, invoices still save but do not post.

Why it mattersPosting rules are the bridge from business events (“sales invoice”, “GST output”) to GL accounts. Wrong or missing mappings mean either silent non-posting or journals landing on the wrong account.
In this portalBlocking steps stop ledger posting; optional steps (GSTIN, bank, letterhead) improve compliance and print quality. Module links (AUTO / ENABLED / DISABLED) only control whether Unbilled, PO/GRN, and CNF appear in the nav.
Open Setup

Products & Services

What you bill and are billed for — products, services, and charges — with HSN/SAC and GST rate on every line.

Why it mattersAn invoice line needs a stable tax identity. Typing HSN free-hand per bill let the same product leave under different codes and quietly broke the GSTR-1 HSN summary. Services (contract mfg, testing, freight, C&F, fees) and charges (cylinder deposits, packing, freight inward) had no master at all. Charges especially matter: a refundable deposit is an asset, freight inward often belongs in landed stock cost, and only the rest is plain P&L expense.
In this portalMasters → Products & Services. Three kinds: GOODS (may Import products from the ERP catalogue), SERVICE (SAC + category), and CHARGE (must set treatment: Expense, Adds to stock cost, or Refundable deposit). HSN/SAC live here; blank GST rate uses Tax Settings. The list flags “Not set” codes. Sales invoices pick catalogue products (with batch) and item-master services/charges. Standalone tenants maintain items here without Sales inventory.

How to

  1. Open Masters → Products & Services.
  2. Integrated: Import products, then fill HSN/SAC (import leaves HSN blank).
  3. New product / service / charge — code, name, HSN or SAC, rates.
  4. For a charge: choose treatment; deposits need a deposit GL account.
  5. Only products may use batch/expiry, DPCO, or drug schedule.
  6. On Sales Invoices, add stock from the catalogue; add services/charges from this master.
Products & Services

Receivables (AR)

Money customers owe you — invoices out, cash in, claims and write-offs.

Why it mattersAccounts receivable is an asset: you have a legal claim on distributors for goods/services invoiced. The AR control account on the balance sheet should equal the sum of every customer’s open balance.
In this portalCustomers are distributors/channel partners. Sales Invoices create the claim; Payments In settle it; Claims/Credit Notes reduce it; Write-offs remove uncollectible amounts after maker-checker. Customer Ledger is the proof that matches AR control.
Customers Sales Invoices Payments In Customer Ledger

Sales invoices

The invoice is the AR accounting document. DRAFT does not post; SENT posts.

Why it mattersRevenue and the receivable are recognised when you bill (subject to your policy), not when stock moves or a sales order is raised. The tax invoice is also the GST outward supply document — so draft vs final matters for both books and compliance.
In this portalNew / Edit under Sales Invoices. Status DRAFT = editable, no journal. SENT = posts (Dr AR, Cr Revenue/GST per posting rules) and starts aging. Print uses Settings → Print Settings (GST Standard or Pharma Classic; Single A4 or two copies). Stock lines pick from the product catalogue (batch/expiry); services and charges come from Masters → Products & Services. With Sales linked, ‘Unbilled’ bills what has gone out without retyping lines — a dispatch where notes are used, a delivered sales order where they are not. Billing the dispatch bills what actually shipped rather than what was ordered — see Dispatch.

How to

  1. Maintain HSN/SAC on Masters → Products & Services before heavy billing.
  2. New invoice → customer, dates; add product lines (catalogue + batch) and/or service/charge lines; apply schemes for free goods.
  3. Save as DRAFT while editing; switch to SENT when ready to post.
  4. Print: Pharma Classic shows Unit (pack size) and Sch (scheme free qty); Standard shows Pack and Free.
  5. Sales linked: Unbilled → Raise invoice on a dispatch (dated to the dispatch), or Generate invoice on a delivered order (dated to the order).
Sales Invoices Unbilled Print Settings Products & Services

Dispatch (dispatch notes)

What physically left, against a sales order or an invoice.

Why it mattersThe order says what was promised; the dispatch says what was picked, in which lots. Billing from the dispatch means a short pick needs no hand-correction on the invoice, and the same goods cannot be shipped twice.
In this portalReceivables › Dispatch Notes. Dispatch against a sales order (the normal path, when Sales is linked) or against an invoice for customers billed directly with no order behind them. An order-sourced dispatch offers Raise invoice once it is marked dispatched: quantity and batch come from the note, prices, tax and scheme from the order line, and the invoice is dated to the dispatch. An invoice that was raised from a dispatch never appears in the invoice worklist again — its goods have already gone.

How to

  1. Dispatch Notes › New → choose the sales order or invoice, enter picked quantities and lots.
  2. Mark dispatched. Where the company is on Automatic on dispatch, the invoice is raised there and then.
  3. Otherwise press Raise invoice on the dispatched note. The note then shows “Billed as …”.
  4. A wrong dispatch is corrected by credit note — a numbered invoice that travelled with goods is not deleted.
Dispatch Notes Sales Invoices

Receipts & allocation

Record money in, then allocate to open invoices so aging clears.

Why it mattersCash in the bank is not the same as clearing a specific invoice. Allocation links the receipt to the claim so outstanding and aging drop correctly. Unallocated cash leaves invoices looking overdue even though money arrived.
In this portalPayments In records the receipt (and posts bank/AR journals when applicable). Allocate against open invoices. Cheques/PDC also sit under Banking until Clear or Bounce — bounce reverses the journal because the asset never truly arrived.

How to

  1. Payments In → Record → Allocate to invoices.
  2. Cheques stay under Banking until Clear or Bounce.
  3. Bounce reverses the journal and restores outstanding AR.
Payments In Cheques & PDC

Payables (AP)

Money you owe vendors — bills in, payments out.

Why it mattersAccounts payable is a liability: the vendor has a claim on you. Matching bills to goods/services received (and optionally POs) prevents paying for what never arrived. TDS is withheld at payment time for certain Indian tax sections.
In this portalVendors hold GSTIN/TDS masters. Vendor Invoices post AP when recorded (not draft). Payments Out allocate to bills. Recurring Bills generate standing rent/power. Field Expenses pay approved field claims. With Procurement linked, Purchase Orders and Goods Receipts are browse-only — Sales posts GRNs. Uninvoiced GRNs → Generate bill clears GRNI. Vendor Ledger matches AP control.
Vendors Recurring Bills Field Expenses Vendor Invoices Uninvoiced GRNs Payments Out Vendor Ledger

Party vs account ledgers

Same posted lines — grouped by party or by GL account.

Why it mattersAuditors and customers ask different questions. “What do we owe Apex Pharma?” needs a party statement. “Does AR control agree with the subledger?” needs the same lines totalled at account level. If you built party balances from invoice tables instead of journals, the two could drift.
In this portalCustomer Ledger and Vendor Ledger read posted journal lines tagged with party_type/party_id (invoices, receipts, credit notes, write-offs, vendor bills/payments, CNF commission…). Account Ledger shows one GL account’s running balance. Drafts and reversals are excluded from both.

How to

  1. Customer/Vendor Ledger = one party’s running balance (send this on a dispute).
  2. Account Ledger = one GL account (e.g. whole AR control).
  3. Filter “with balance” to focus on open accounts; print from the party drill-down.
Customer Ledger Vendor Ledger Account Ledger

General ledger

Chart of accounts, journals, posting rules, trial balance, periods.

Why it mattersThe general ledger is the system of record. Subledgers (AR, AP, bank) must tie to control accounts. A trial balance proves debits equal credits before you trust P&L or the balance sheet.
In this portalChart of Accounts holds Asset/Liability/Equity/Income/Expense codes. System journals auto-post from documents; manual journals handle openings, accruals, and corrections (draft → admin posts). Posting Rules map roles like AR_CONTROL or GST_OUTPUT to accounts. Trial Balance and Periods govern month integrity. Fixed Assets is the plant/vehicle/IT register — Run this month posts straight-line depreciation (Dr 5710 / Cr 1590).
Chart of Accounts Journal Entries Fixed Assets Trial Balance Periods

Banking

Book bank balances vs the real bank statement.

Why it mattersThe ledger’s bank account is the book balance. The bank statement is external truth. Reconciliation finds timing differences (cheques in transit), errors, and missing entries — required before cash-flow statements are trustworthy.
In this portalBank Accounts map to GL cash/bank assets. Cheques & PDC track instruments until Clear/Bounce. Reconciliation imports a CSV from net banking (Date + Debit/Credit, Withdrawal/Deposit, or Amount + Dr/Cr; Sample CSV on the screen) and suggests matches to Seamlyx payments (Match does not post). Unmatched lines can be categorised — customer receipt, vendor payment, expense, bank fee, interest, transfer — and Approve posts the journal. Ignore noise, and assign a bank to unassigned receipts/payments.
Bank Accounts Cheques & PDC Reconciliation

Cash & Treasury

What money moves next — without a second set of books.

Why it mattersAccounting records what happened. Finance decides what to pay. Those answers live on open bills, tax balances, payroll payables, facilities, and uncleared cheques — the same posted documents.
In this portalPayment Calendar lists overdue and this-week dues (vendor bills, GST 20th, TDS 7th, salary/PF/ESI/PT, outgoing cheques, loan/deposit/BG expiry). Petty cash posts a voucher to an expense account. Payroll Remittance pays a posted HR run. Treasury Facilities hold OD, term loans, deposits and bank guarantees — Accrue this month posts interest. Premium adds a 13-week cash forecast from the same dues plus standing bills.

How to

  1. Start here on Monday: overdue first, then this week.
  2. Pay vendor bills under Payments Out and allocate so AP aging clears.
  3. Remit a posted HR payroll run under Payroll Remittance. Deposit GST/TDS from Tax.
  4. Record OD/loans/BGs under Treasury Facilities so expiry dates show on the calendar.
  5. Premium: open 13-Week Forecast when you need cash through the quarter.
Payment Calendar Treasury Facilities 13-Week Forecast Petty Cash Payroll Remittance

Financial statements

P&L, Balance Sheet, and Cash Flow from posted journals only.

Why it mattersP&L shows performance over a period (income − expense). Balance Sheet shows position at a date (assets = liabilities + equity). Cash Flow explains how cash moved — Seamlyx uses the indirect method (start from profit, adjust non-cash and working capital).
In this portalProfit & Loss shows the management bridge (GP → EBITDA → EBIT → PBT → PAT). All three screens read posted journals for your date filters. Drafts never appear. Cash Flow may warn if bank reconciliation is incomplete. Year-End Close (Admin) rolls net P&L into retained earnings. Premium adds Working Capital (DSO/DIO/DPO/CCC) and Budget vs Actual.
Profit & Loss Balance Sheet Cash Flow Working Capital Budget vs Actual

Tax

GST returns, 2B match, e-Invoices, TDS register, and tax masters.

Why it mattersGST returns summarise outward/inward supplies for filing. ITC on 3B must sit on invoices that also appear in 2B. B2B invoices above the threshold need an IRN — inventing one would fail at the counterparty.
In this portalGST Returns builds GSTR-3B and GSTR-1 from billed documents; export GSTR-1 JSON. GSTR-2B Match compares a GSTN 2B download to booked vendor bills. e-Invoices generate an IRN through the GSP when configured, or record one from Print (Generate refuses if the GSP is unconfigured). After filing 3B, mark the period GST-filed so it cannot be reopened. TDS Register lists vendor TDS for the month.
GST Returns GSTR-2B Match e-Invoices TDS Register Tax Settings

Print Settings & invoice templates

Bank details, document text, and which tax-invoice layout to print.

Why it mattersPrinted tax invoices must carry statutory particulars (GSTIN, HSN, drug licences for pharma). Trade partners often expect a Classic two-up voucher rather than a sparse A4.
In this portalSettings → Print Settings. The company’s letterhead — legal name, address, GSTIN, drug licences, FSSAI, PAN, CIN and signatory — is no longer edited here: it describes the company, is printed by every portal, and is maintained in the Admin portal under Setup › Letterhead. What stays here is what only a payment document needs — bank details, terms, declaration and footer — plus the template settings. Choose GST Standard or Pharma Classic, and Single A4 vs two copies per page. Classic lays out From | GST meta | To on one row. Unit = pack size (line → batch → product). Sch = scheme free goods (falls back to the order line). Long invoices paginate so Original and Duplicate stay aligned.
Print Settings Settings hub

Settings hub

Personal preferences and company books policy in one place.

Why it mattersDate formats, list sizes, FY start, and print templates were scattered — users could not see what was company-wide vs personal.
In this portalMy preferences (any user): date format, page size, default date range, theme, notifications. Company (company admin or Accounting portal admin): FY start, payment terms, aging, rounding, prefixes. Related setup links to Setup, Tax, Print, Credit. Portal admin is separate from “accounting portal enabled.”
Settings Print Settings

Pharma controls

Credit risk, provisions, DPCO pricing, channel, CNF consignment.

Why it mattersPharma trade credit is large and slow-moving; limits and holds protect cash. Provisions recognise expected losses (bad debt, expiry) before write-off. DPCO/ceiling rules constrain pricing. CNF consignment separates stock at the agent from revenue recognised when secondary sales happen.
In this portalCredit Control owns limits/days/holds and enforcement OFF/WARN/BLOCK. Provisions propose and post/release journals. Pricing & DPCO tracks MRP/PTR/PTS/ceilings. Channel & Returns set hierarchy and return disposition (restock increases available qty; destroy logs damaged qty + certificate — both post cost GL; not a GRN). CNF Consignment (Sales link) handles stock, recognition, and commissions. Sample Issuance lists Sales sample pools and posts Dr Sample Expense / Cr Inventory only at the batch landing rate — never an invented cost.
Credit Control Provisions Pricing & DPCO CNF Consignment Sample Issuance

Period & year close

Freeze the month; roll the year into equity.

Why it mattersClosing a period says “these numbers are final enough to report.” Locking prevents silent history changes. Year-end moves temporary P&L balances into retained earnings so the next year starts with a clean income statement.
In this portalPeriods: OPEN → CLOSED → LOCKED (lock permanent). Mark GST filed after GSTR-3B — reopen is then blocked. Run the close checklist (allocations, TB, recon, tax, depreciation, interest). Year-End Close is Company Admin only, irreversible after confirm — preview the FY first.

How to

  1. Clear unallocated payments; post draft journals.
  2. Fixed Assets → Run this month; Treasury → Accrue this month.
  3. Reconcile bank; check Trial Balance (debits = credits).
  4. Export GST / TDS; match GSTR-2B; spot-check P&L and Balance Sheet.
  5. Periods → Close, then Mark GST filed after 3B. Prefer correcting journals in the next open period over reopening.
  6. Year-End Close only after the final month is locked and filings are ready.
Periods Year-End Close

Playbooks

Click a title to expand steps. Each playbook includes why you would run it.

First day on Accounting
WhyProve the full loop: document → posted journal → party ledger → statement, before entering real volume.
  1. Enable portal for company + users.
  2. Setup → Create chart of accounts → Generate periods.
  3. Tax Settings + Print Settings + one Bank Account.
  4. Masters → Products & Services: Import products (if you have ERP stock) and/or create services & charges with HSN/SAC.
  5. Create a SENT invoice and confirm Journal Entries + Customer Ledger moved.
Set up Products & Services (HSN, services, charges)
WhyStable HSN/SAC and charge treatments keep GSTR-1 and the P&L honest — deposits as assets, freight inward in stock cost, services with SAC.
  1. Masters → Products & Services.
  2. Import products from the ERP catalogue (optional), then fill HSN on each row.
  3. New service — pick category and SAC (99xxxx).
  4. New charge — set treatment: Expense, Adds to stock cost, or Refundable deposit.
  5. Confirm list shows HSN/SAC (not “Not set”) before filing season.
Invoice what has gone out (Sales linked)
WhyBill from fulfilment so commercial and accounting quantities stay aligned without retyping. Unbilled holds two sections — shipped, not billed and delivered, not billed — and hides whichever is empty, so most companies see one list.
  1. Unbilled → Raise invoice on a dispatch, or Generate invoice on a delivered order.
  2. Review lines → save SENT → Print.
  3. When paid: Payments In → Allocate.
Standalone invoice (no Sales)
WhyAccounting-only tenants still need primary sales books — the invoice stands alone as the accounting document.
  1. Sales Invoices → New → enter lines → SENT.
  2. Payments In → Record → Allocate.
Customer disputes balance
WhySend the ledger built from posted journals — the same lines that make up AR control — so both sides argue from one truth.
  1. Customer Ledger → search party → set date range.
  2. Print the running balance.
  3. Fix unallocated receipts under Payments In — don’t invent correcting invoices unless books are wrong.
Cheque bounced
WhyA bounce means the receipt never became good cash — reversing the journal restores AR so aging and credit exposure stay honest.
  1. Record receipt as cheque/PDC.
  2. Banking → Cheques → Bounce (or Clear).
  3. Bounce restores AR; follow up with customer.
Vendor bill and payment
WhyRecord the liability when the bill is accepted; settle and allocate so AP aging and TDS registers stay accurate.
  1. Vendors → ensure master exists.
  2. Vendor Invoices → Record bill.
  3. Payments Out → Allocate.
  4. Check Vendor Ledger / TDS Register.
Month-end close
WhyClose only after books balance and bank/tax work is done — so closed periods are safe to report from.
  1. Allocate everything; post drafts.
  2. Fixed Assets → Run this month. Treasury → Accrue this month.
  3. Bank Reconciliation.
  4. Trial Balance + P&L / Balance Sheet spot-check.
  5. GST / TDS exports; GSTR-2B Match.
  6. Periods → Close, then Mark GST filed after 3B.
Monday payment calendar
WhyOne list of what is due — open bills, GST/TDS, payroll, cheques, and facility expiries — instead of five registers.
  1. Cash → Payment Calendar. Overdue first, then this week.
  2. Pay vendor bills under Payments Out and allocate.
  3. Remit a posted HR run under Payroll Remittance. Deposit GST/TDS from Tax.
  4. Premium: open 13-Week Forecast when you need cash through the quarter.
Register a fixed asset and depreciate
WhyVehicles and plant sit on the balance sheet until you post D&A — otherwise P&L understates depreciation.
  1. Ledger → Fixed Assets → Register asset (category sets life and residual %).
  2. Optional: pick a credit account to capitalise now.
  3. Run this month — one journal per asset (Dr 5710 / Cr 1590). Already-run months are skipped.
Record a loan or bank guarantee
WhyWorking-capital limits and BGs fund imports — they belong next to cash, not in a spreadsheet.
  1. Cash → Treasury Facilities → Add facility (OD, term loan, deposit, or BG).
  2. Set end/expiry so the date appears on the Payment Calendar.
  3. Accrue this month for loans/OD/deposits. BGs track expiry only unless you enter a rate.
Post sample issuance cost
WhySAMPLE_EXPENSE was seeded but nothing posted unless the pool has a batch landing rate — never invent a unit cost.
  1. Reserve the sample in Sales against a batch.
  2. Pharma → Sample Issuance. Unit cost is that batch’s landing rate.
  3. Post to GL when a rate exists. No rate → no journal.
Match GSTR-2B / generate e-Invoice
WhyITC on 3B must sit on invoices that also appear in 2B. Inventing an IRN would fail at the counterparty and on GSTN.
  1. Tax → GSTR-2B Match → paste the GSTN 2B JSON for the return month.
  2. Chase vendors for booked-not-in-2B; book missing bills for in-2B-not-booked.
  3. Tax → e-Invoices — Generate only if the GSP is configured; otherwise Record IRN from Print.
Credit hold
WhyStop (or warn on) new risk when exposure exceeds policy — before another invoice increases uncollectible AR.
  1. Credit Control → review exposure vs limit.
  2. Set hold / limit / days.
  3. Enforcement WARN or BLOCK (Admin).
  4. Work Dashboard >90d aging.

Status cheatsheet

AreaStatuses
InvoicesDRAFT → SENT → PARTIALLY_PAID → PAID (+ OVERDUE, CANCELLED)
JournalsDRAFT → POSTED → REVERSED
PeriodsOPEN → CLOSED → LOCKED (lock permanent)
ClaimsSUBMITTED → UNDER_REVIEW → APPROVED/REJECTED → SETTLED
Write-offsPENDING → APPROVED → POSTED / REVERSED

FAQ

Why don’t invoices show on Trial Balance / party ledger?
Still DRAFT, or Setup incomplete (no CoA / periods / posting rules). Only posted journals feed the books — SENT is what posts a sales invoice.
Why build Customer Ledger from journals instead of invoices?
So the party statement cannot drift from AR control. They are the same posted lines, grouped by customer. If you totalled invoices separately, a missed journal or manual entry would create two “truths.”
What is Products & Services for — don’t we already have products in Admin?
Admin/ERP products cover stock and batches. Accounting’s item master adds authoritative HSN/SAC and GST, plus services and charges that never lived in the catalogue. Import products links the two; standalone tenants maintain items only here.
Why must a charge pick Expense / Stock cost / Deposit?
They post to different places. A cylinder deposit booked as expense overstates cost and understates assets. Freight inward often belongs in landed inventory cost, not P&L. The treatment field makes that explicit.
I don’t see Unbilled / PO / CNF.
Sales or Procurement module link is off — normal for standalone Accounting. Change under Setup. Links never change how posting works.
Customer Ledger vs Account Ledger?
Party ledger = one customer/vendor (subsidiary book). Account ledger = one GL account (e.g. whole AR control). Same posted lines, different grouping.
Who posts journals and closes the year?
Company Admins (and super admins). Others prepare drafts and day books. Dedicated finance roles are on the roadmap.
Does this replace Sales for POB?
No. Accounting owns company↔distributor books. POB, retailers, doctors, and secondary-sales statements stay in Sales.
I can open Accounting but cannot edit Settings / FY / Print — why?
Accounting portal enabled only grants access. Company settings and Print Settings need company admin or Accounting portal admin (Admin → Team).
On Pharma Classic print, what are Unit and Sch?
Unit is pack size (invoice/order line, then batch, then product). Sch is free goods from the applied scheme — if the invoice stored 0, print falls back to the order line’s scheme free quantity.
Where do I create or post a goods receipt?
In the Sales portal. Accounting only browses GRNs and bills from Uninvoiced GRNs — Generate bill clears GRNI without changing on-hand quantity again.
Why is 13-Week Forecast / Working Capital / Budget empty?
Those are Premium. Subscription is Admin → Company Management → Manage Subscription. Standard still has the payment calendar, P&L bridge, and all day books.
Why won’t a sample issuance post to the ledger?
Cost comes only from that batch’s landing rate on the issuance date. No batch or no rate → no journal. The portal will not invent a unit cost.
Why can’t I reopen a closed period?
If the period is marked GST-filed after GSTR-3B, reopen is blocked. Prefer a correcting journal in the next open period.
Why did e-Invoice Generate refuse?
Generate needs a configured GSP. Without one the portal refuses rather than inventing an IRN. Use Record IRN from Print if you already have the number.